The basis of business development for WBC is repeat and referral business. Our company philosophy, integral to customer success, is based on the following elements:

• Make our Customer's interests our own.
  
• Reputation is more important than fee.
  
• Make the routine happen.
  
• Manage change.
  
• Loyalty goes both ways.
  
• Ensure employees have a reason to look forward to going to work each day.
  
• Share in the rewards of success.
  
• Be accountable for your actions and make others accountable for theirs. Accept responsibility.
  
• Good leaders are good followers.
  
• There is no shortcut other than doing things right the first time. There is nothing in the budget for doing things twice.

While these elements seem obvious, putting them in practice requires diligence and accountability. The payoff is our ability to recruit and retain quality employees. Productivity is based on motivation and morale. Good people pride themselves when they believe they are associated with a solid organization that recognizes their contributions and support their actions.

Since leaving active duty, Tim Williams earned his Juris Doctorate and obtained his license to practice law in the State of New Hampshire. His legal education reinforces his belief goals are only achieved through effective relationships based on cooperative good faith efforts by sincere quality people.

WBC history of working with non-profits and private developers as the South Shore YMCA, Falmouth Housing Trust, Falmouth Housing Corporation, Harwich Ecumenical Council for the Homeless, Island Elderly Housing, The Community Builders, The Housing Land Trust, Corcoran Jennison, East Bay CDC, Lower Cape CDC, and Conroy Development.

Since our founding, we have completed approximately $50 million in contracts with these customers. This accomplishment represents the development path few construction firms' experience.

To do this, WBC had to seek out and win key projects concurrent to recruiting and hiring, establish a home office, execute quality work and earn the trust and respect of our customers.

The result of this company philosophy is our reputation. We have no inventory other than the reputation that is confirmed by our references.